Protecting yourself and your business

When you’re busy it’s easy to take shortcuts or overlook the simpler things like keeping your computer’s anti-virus software current. Rabobank internet banking is a safe, efficient way to manage your money; however it is important to use a few basic safeguards.

Here are some simple tips for secure internet banking:

Your computer

• Make sure your computer has firewall protection software. Install anti-virus software on your computer.
• Ensure that you update your anti-virus software regularly, so you always have the latest protection. While you may have installed new anti-virus software not long ago, you are only protected against viruses known at that particular time.
• Download and install the latest security patches for your operating system and internet browser.

Your details

• Do not write your username/PIN down. If you do keep a record of your username/PIN you must ensure they are in secure places, separate from each other and in an unrecognisable format. Never reply to e-mails requesting your personal details, username, PIN or token passcode.
• IMPORTANT: Rabobank will never send an e-mail requesting your personal internet banking information or giving you a link to internet banking.

Logging on and off

• Never logon to internet banking via a link embedded in an e-mail.
• Check the padlock and security certificate shown on your browser.
• Always logout by clicking the ‘logout’ button.
• If you receive an e-mail, or you are redirected to a website that looks suspicious, do not respond and do not use it.
• Take care, or better still avoid, using internet banking from locations such as hotels, internet cafés, libraries and friends’ homes – they may not have the necessary security features.
• By ensuring that these simple procedures are followed, you can continue to enjoy all the benefits of internet banking with confidence.

“Get into the habit of regularly updating your anti-virus software.”

For further information on internet banking security, call the Rabobank Internet Banking InfoLine on 1800 640 442, open Monday to Friday, 8am – 6pm, Sydney time.