What It Is
Romance scammers build an online relationship to gain your trust, then ask for money, gifts or personal information. They may spend weeks or months making the relationship feel genuine.
How It Works
The scammer may use a fake profile on a dating site, app or social platform. They often claim they cannot meet in person, then create an urgent reason they need financial help—such as travel, medical costs or a business problem.
Public Example
Someone you met online says they are working overseas. After building a close connection, they ask you to pay an emergency bill and promise to repay you when they return.
Story Scenario
Alex has been chatting online with someone who seems caring and attentive. When they suddenly ask for money, Alex speaks with a trusted friend and checks the profile photos before making any payment.
Red Flags
- They avoid video calls or meeting in person
- The relationship becomes serious very quickly
- They ask for money, gift cards, cryptocurrency or access to your account
- Their stories change or they repeatedly face new emergencies
How to Protect Yourself
- Never send money or banking details to someone you have not met in person
- Use a reverse image search to check profile photos
- Talk to someone you trust before making a payment
- Contact your bank immediately if you think you have been scammed
We're here to help
Need help with a security concern? Contact our support team for assistance with suspicious activity, account protection, or security-related enquiries.
The information contained on this page is for general informational purposes only and does not constitute legal or professional advice. Rabobank does not accept any liability for loss or damage arising from reliance on the content of this page. If you suspect you have been the victim of a scam, contact your bank immediately. We may not be able to assist you if you are not a Rabobank customer. We do not represent, warrant or guarantee that we will be able to recover lost funds.