Open Banking | Rabobank AU
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Open Banking

Open Banking allows you to take control of your banking data and share it securely with accredited organisations. It was introduced by the Australian Government under legislation called the Consumer Data Right (CDR).

You can choose to share some of your banking data with accredited organisations so they can provide you with an appropriate product or service. You could share your banking data with other organisations for services such as product comparison, tailored product recommendations, finding the best deal on your banking services, budgeting, consolidation of your accounts, and other services.

A list of all the accredited organisations is available on the Australian Government’s CDR website here.

Types of CDR Data available for sharing

You can choose which data you want to share, and how long you want to share it for (e.g. for 3 months, 6 months, or up to 12 months).

Client Data (upon your consent)

  • Name and contact details
  • Account information (such as balance, direct debits, scheduled payments)
  • Transaction details

Rabobank also makes available to anyone our standardised Product Data, to facilitate services such as market-wide product comparisons.

Product Data (publicly available)

  • Product name and eligibility criteria
  • Terms and conditions
  • Interest rate
  • Fees or discounts

Resources



Available Rabobank accounts and data

Data sharing is currently available for Farm Business (Rural Banking) clients and Rabobank Online Savings clients who are individuals or sole traders.

To be eligible for data sharing, you must:

  • be at least 18 years old
  • be the account owner of an eligible individual or sole trader account, and
  • have at least one account with Rabobank that is open and accessible through Internet Banking
Farm Business (Rural Banking)

If you’re eligible, you can share your name, contact details, and payees.

You can also share your account information, scheduled payments, direct debits, and transaction history for these products:


  • All In One (AIO) account
  • All In One (AIO) Regulated Loan
  • Seasonal Cotton Loan
  • Call Deposits
  • Term Deposits
  • Cash Management Accounts
  • Premium Cash Management Accounts
  • Farm Management Deposits (variable and fixed rate)

There are some components that we are still working on. These are summarised here, and the details can also be found in the ACCC CDR rectification schedule.

Rabobank Online Savings

If you’re eligible, you can share your name, contact details, account information, scheduled payments, and transaction history for these Rabobank Online Savings accounts:


  • High Interest Savings Account
  • Purpose Saver
  • Notice Saver
  • PremiumSaver
  • Term Deposits

Future availability

Joint Accounts, Partnerships, Companies and Trusts

Eligible clients with joint accounts will be able to share their banking data from September 2022, followed by entities (such as partnerships, companies and trusts) and their nominated representatives. This applies to both Farm Business (Rural Banking) and Rabobank Online Savings clients.


How to share your data

You’ll need to have a valid mobile phone number linked to your Rabobank account. This is required to authenticate with a one-time password. If you don’t already have this, you’ll need to update your contact details first.

For Farm Business clients, you’ll need to be registered for Internet Banking for the product/s you would like to share data from. If you’re not already registered, you’ll need to do this before proceeding.

Provide your consent on the website or app of the accredited organisation you want to share your banking data with. You need to select the banking data you would like to share, and the period of time you would like to share it for (e.g. for 3 months, 6 months, or up to 12 months). Select “Rabobank” to continue the data sharing consent process with Rabobank.

You’ll then be redirected to Rabobank so that you can authorise and set up data sharing in just a few steps as outlined below.

Open Banking 

  1. Select Farm Business to share data from your Farm Business account, or select Online Savings to share data from your Rabobank Online Savings account.
    If you have both a Farm Business account and an Online Savings account that you want to share data from, you’ll need to provide your consent separately for each.
  2. For Farm Business accounts, enter your username and the last 4 digits of your mobile number.
      •   Your username is what you use to log in to your Rabobank Internet Banking.
      •   Your mobile phone number is the one linked to your Rabobank account.

    For Rabobank Online Savings accounts, enter your Rabobank Online Savings customer number and the last 4 digits of your mobile number.
      •   Your customer number is the 8 digit customer number that you use to log in to your Rabobank Online Savings Internet Banking.
      •   Your mobile phone number is the one linked to your Rabobank account.
  3. You will receive a one-time password as an SMS on your mobile phone to verify you. Enter the one-time password within 5 minutes.
  4. Select the accounts you would like to share data from.
    Farm Business clients who have multiple entities will first be asked to select which entity to share with the accredited organisation.
  5. Confirm the data and accounts to be shared. You will then be returned to the website or app of the accredited organisation you have elected to share data with.

View or manage sharing

You can view details or stop sharing by:

  • In Internet Banking (not available in mobile banking app) go to Services & Settings and select Data sharing arrangements
  • Phoning us on:
      •   Rabobank Australia (Farm & Agribusiness)
          1800 025 484 (free call), Mon - Fri 6am - 8pm (Sydney time)
          If you're overseas call: +61 2 8115 2240

      •   Rabobank Online Savings
          1800 445 445 (free call), Mon - Fri 6am - 8pm (Sydney time)
          If you're overseas call: +61 2 8115 2558

Our Consumer Data Right policy

Our CDR policy provides information about how Rabobank manages data under the CDR. It describes how you can access and correct your CDR data, as well as how you can make a complaint about how we handle your CDR data.

View our Consumer Data Right policy (PDF)


Your Privacy and Security

Open Banking

Sharing your data securely

All participating CDR organisations must be accredited by the Australian Competition and Consumer Commission (ACCC) before they are able to request data on your behalf. This accreditation process includes testing to ensure that participating organisations meet certain security standards. As an active data holder, Rabobank must also adhere to these standards.

You can find the list of all the accredited organisations on the Australian Government’s CDR website here.

Once your Rabobank banking data has been shared with an accredited organisation, it is no longer managed by us. Please refer to the accredited organisation’s Consumer Data Right policy for details on how they manage your data.

Open Banking

Protecting your privacy

Rabobank has always been committed to protecting your Personal data. Any Personal data used for Open Banking will continue to be protected and processed in accordance with our Privacy Policy.

View our Privacy Policy


Information for developers

Click here to find Rabobank’s Open Banking APIs (Application Programming Interfaces).