Just a heads up, our Internet and Mobile Banking will be offline for scheduled maintenance between 10:00 pm on Saturday, 22nd of June to 6:00 am on Sunday, 23rd of June 2024.
We apologise for any inconvenience. If you’d like to speak to us, we’re available Monday to Friday 6:00 am to 8:00 pm (AEST) on 1800 445 445.

Please note, new future dated direct debits are currently unavailable for Rabobank Online Savings. Existing future dated direct debits or one-off direct debits will take place as requested. 

Please note from 15 March 2024 any Australian Variable Rate changes to the All in One - Regulated Loan Standard Line of Credit will be made available on our website and in The Australian newspaper and any changes to the credit fees and charges to the All in One - Regulated Loan Standard Line of Credit will be communicated to you in writing and made available on our website click here for more information. 

Rabobank warns of an increased risk of scam and fraudulent activity including fictitious emails regarding fake Rabobank Term Deposits. Protect yourself online https://www.rabobank.com.au/security

FAQs - eStatements

eStatements are account statements online - you can access and view them through Rabobank Internet Banking (RIBS). They are in PDF format. For record keeping purposes, you can save and print eStatements in the same format as a paper statement.

eStatements give fast and convenient access to accounts wherever you are 24/7, with access of up to 5 years of account statements for free.

We are going paperless to support the environment and to give clients easy access to their statements, making banking easier and more accessible for all our clients.

Please contact the eStatement InfoLine (1800 116 319). They are available for each individual entity and statements include all accounts in that entity.

Transaction History provides you a list of transactions for an account over a specific period of time. You may export these in various formats for use in other applications.

eStatements have the exact same information and the legal status as the paper statement, along with the added bonus of being able to view up to 5 years of account statements, so you'll be able to see more of the account transactions.

They will be sent monthly.

All RIBS users with full access will receive an email notification each time a new eStatement is available in RIBS.

Yes – it is important to keep your email address up to date, so we can advise you when eStatements are available. You can change your email address within RIBS anytime. [My Profile (located in the top right hand corner of every screen) / Preferences / Change / Entity]

Yes - they give peace of mind by providing greater protection from identity theft by no longer receiving statements via mail. Statements and account information will only be available within the safe and secure RIBS environment and can only be accessed by RIBS users that have been granted full internet banking access.

Yes - the eStatement will look identical to the paper statement and have the same legal status.

Yes - a closing paper statement will be sent in the mail if there are no other accounts under that same entity, otherwise, these can still be viewed in the same way in RIBS.

RIBS users with full access. eStatements are not available to Delegated Users. If you have access to more than one entity you can view each entity eStatement by simply changing entity. [My Profile (located in the top right hand corner of every screen) / Preferences / Change /Entity]

Yes - you may choose to switch back to paper statements at any time by sending us a message through RIBS or by calling us on the eStatement InfoLine (1800 116 319). Paper statements may incur a fee in the future.