Just a heads up, our Internet and Mobile Banking will be offline for scheduled maintenance between 10:00 pm on Saturday, 22nd of June to 6:00 am on Sunday, 23rd of June 2024.
We apologise for any inconvenience. If you’d like to speak to us, we’re available Monday to Friday 6:00 am to 8:00 pm (AEST) on 1800 445 445.

Please note, new future dated direct debits are currently unavailable for Rabobank Online Savings. Existing future dated direct debits or one-off direct debits will take place as requested. 

Please note from 15 March 2024 any Australian Variable Rate changes to the All in One - Regulated Loan Standard Line of Credit will be made available on our website and in The Australian newspaper and any changes to the credit fees and charges to the All in One - Regulated Loan Standard Line of Credit will be communicated to you in writing and made available on our website click here for more information. 

Rabobank warns of an increased risk of scam and fraudulent activity including fictitious emails regarding fake Rabobank Term Deposits. Protect yourself online https://www.rabobank.com.au/security

FAQs - Internet Banking Upgrade

There are no changes to your Online Savings (RaboDirect) Internet Banking.


Your Online Savings (RaboDirect) account has not changed in any way.


The website has a new look and feel for both our online banking and mobile app. You'll notice that it looks better and is much easier to navigate and do your banking.

You can check out all the new features here.

 

As well as the new look and easier navigation, some new features have been included in the mobile app, that were previously only available on the website, including:

  • Fixed rate bookings. Additionally, you can now see the all up rate, which includes a breakdown of the base rate and the margin.
  • One off payments to payees not in your list (RSA token needed).

The process for internet banking remains the same via Rabobank.com.au.

Simply choose Farm Business from the drop down Internet Banking link at the top right hand side of the screen, and log in as normal.

Make sure you delete any existing bookmarks - the old log on page no longer works.

 

You will need to delete your current 'Rabobank Australia' app and install the new 'Rabobank AU' app.

- Search the App Store or Google Play for 'Rabobank AU'.

- Instructions for how to do this can be found here.

The first time you use the app, you will need to authenticate using your RSA token and set up your pin number. After that you can access your mobile app as usual.

Your existing data has been migrated to the new platform.

Some data is not available. Click here for the data that is not available on the new site.

 

Mobile phone and email address can be updated on the website.

To update other contact details, simply contact our friendly staff through our Customer Service centre.

If you have a problem accessing the Internet, you should contact your Internet Service Provider (ISP) or software manufacturer. If you can access other internet sites but are having problems with Rabobank Internet Banking, you can call our Internet Banking InfoLine on 1800 640 442 (between 8am and 6pm Monday to Friday, Sydney time).

You no longer need to switch between entities. All of your entities are available throughout your internet banking activities. You can now access all payees and all accounts throughout the payment process, as per your account structure.


We have upgraded our internet banking to provide a faster and simpler internet banking experience. We expect to make further improvements over time, and will let you know as this happens.