Your Digipass, along with instructions on how to use it, are included in your welcome pack which will be mailed out the next business day after your account is open.
It may take up to 5 business days for your welcome pack to land in your mailbox.
You can receive your Digipass PIN either via SMS or Email by activating your Digipass here.
Rabobank's Online Savings Mobile Banking app for Australia is available on the Apple App store for Apple devices and Google play store for Android devices. Simply search for the latest version by typing in "Rabobank Online Savings Mobile Banking AU" and follow the download prompts.
You can also watch this short, helpful video on how to download and set up the Rabobank Online Savings Mobile App:
Rabobank Online Savings products are designed and intended for use by the majority of retail customers. Unfortunately our systems and processes are not designed to enable us to offer deposit accounts to certain types of customers who may require a higher level of processing or monitoring due to regulatory requirements. Examples of customers we are unable to offer savings accounts to include (but is not limited to) businesses, trust accounts, wholesale depositors, professional investment entities and charities.
Yes, this savings account comes with all of our accounts to enable you to transfer funds, it acts as your master account. It doesn’t have any fees and there is no minimum balance requirements.
Just make a copy of the original document, and then take the original and the copy along with your original Drivers License, original Birth Certificate or original Passport to one of the following authorised parties in Australia:
Please note: We require document certification to be done by an authorised third-party. Even if you are an authorised certifier yourself, we will still require a third party to certify your documents for you. Document certifiers must not be related to the applicant (e.g. their parent, child, brother, sister, aunt, uncle or cousin, spouse or partner of the customer) or the application (e.g. Director of the business, employee, trustee). The document certifier also cannot be a person who lives at the same address as the customer.
To certify the copy of the document, they will need to:
All documents need to be certified in the last 6 months and we require one certification statement per document (unless it is explicitly clear that the certification statement applies to more than one document).
We’ll send you a text message and an email to let you know your account has been successfully opened. We’ll also send you a welcome pack in the post which includes your Digipass device and can take 5 – 7 days to arrive by post.
As of the 1st of July 2017, all Australian banks are required to collect information about foreign tax residents (under the Common Reporting Standard – CRS, & Foreign Account Tax Compliance Act - FATCA). As a result, all customers are required to let us know if they are a tax resident of any country other than Australia. If you are a foreign tax resident, you may need to supply your TIN (tax identification number). For those who are only Australian tax residents it is not compulsory to quote your Tax File Number, however if you do not provide your Tax File Number, Rabobank is legally obliged to deduct withholding tax (currently 49%) on behalf of the ATO from any interest earned.
For more information download our leaflet.