Rabobank Internet Banking
If you are looking for Rabobank Online Savings (RaboDirect) Internet Banking, click here.
Thank you to all our clients who have provided feedback concerning our Rabobank Internet Banking System upgrade. We are continuing to review and use this feedback to improve our system and your user experience.
As a result of your feedback we have:
• Improved our log-in pages
• Made it easier to make payments
• Fixed email of transaction notifications
And over the next few months we'll be providing the following:
• Refining the look and feel of our screens
• Auto-selecting accounts where there is only one option
• Improving the batch experience through merging payee selection and input screens into one
• Releasing an update to the Mobile App
There is also a pipeline of scheduled improvements continuing in 2021. Please contact you rural manager or our Contact Centre on 1800 025 484 if you have any concerns or feedback on where we can improve your online banking experience with us.
Rabobank Loan Variable Base Rate
The Rabobank Loan Variable Base Rate will decrease by 0.45% from 3.81% p.a. to 3.36% p.a. effective 12 February 2021.
Changes to your over the counter transactional service options:
Westpac has elected to discontinue the provision of Rabobank transactional services through their branch network as of 30 December. You can continue to deposit cash and cheques and to withdraw cash from your Rabobank account using Australia Post’s Bank@Post service. With a broad network of over 3,500 Post Offices offering this service, we are confident that you will continue your ‘over the counter’ (OTC) transactions with ease. Please note that your ability to withdraw cash from ATMs remains unchanged.
Bank@Post requires an active Rabobank VISA Debit Card linked to your account to facilitate transactions. To order a new card, to have one reissued with your business name, or to just find out more about this change, read the FAQs here.
Download the new mobile app today
Internet and mobile banking has a fresh, new look.
For mobile banking, you'll need to follow the below steps to get started with the new app:
| STEP 1: Uninstall
|
Uninstall/delete your current 'Rabobank Australia' mobile banking app from your phone by pressing and holding the app until the icons begin shaking. Then tap the cross button on the top left of the app icon. |
| STEP 2: Download
|
Search for the new Rabobank AU app in the App Store or Google Play and follow the prompts to install. |
| STEP 3: Start Using | Open and start using the app. Have your RSA token ready to register the app for first time use. |
You can continue to access your desktop internet banking by clicking the orange button at the top of this page. The URL for the old login page will no longer work.
In response to customer feedback, we are continuing to make improvements. For the latest updates and changes click here.
We are upgrading our security for online debit card purchases
It requires your mobile number. To check/update your mobile number, call Rabobank Monday - Friday 8am - 6pm (Sydney time) on 1800 025 484. For more details & FAQs please visit www.rabobank.com.au/security/debitcard.
Important Security Notice
The protection of your finances is important to us and that’s why we continue to enhance our security using upgraded technology.
With this in mind, the TrustDefender login software is no longer required from 31 March 2019 and can be removed via this link at your convenience. You will still continue to have a secure connection to your Rabobank internet banking.
Cyber crime is a serious problem that affects both personal and business clients. Below are some tips and resources to help you protect yourself online.
- Be wary of potential scam calls, emails or SMS messages related to the COVID-19 virus, don’t click on any links or respond to calls unless you have independently confirmed the information received.
- Be aware that scammers are cold calling clients pretending to be from Internet and Telephone Service Providers seeking remote access to computers, always independently confirm any calls received and don’t share your Login ID, Password, Token Codes or PINs with anyone.
- Be aware that scammers are cold calling clients offering high return fraudulent investments, independently check any investment offers received with a registered financial advisor.
- If you receive invoices by email, be aware of potential email compromise and independently confirm the account details received are correct prior to payment.
- Be vigilant when opening emails which contain links or attachments, even from trusted sources. Spam emails may infect your computer with malware or ransomware.
Have you read our Security page? It has even more tips and resources to help you better protect yourself online.