We understand that you may need support that is right for your circumstances, when you are dealing with a difficult or challenging situation.
Life can take unexpected turns and here is how we can help you (or someone close to you) if you are:
Experiencing financial difficulty
Are you having difficulty meeting your financial commitments? When faced with challenging circumstances, reaching out for help can be hard. But the sooner you reach out, the sooner we will work with you to help you find a sustainable solution to your financial difficulties.
At risk of harm or in need of extra care
If you feel you are at risk of harm, physically, emotionally or financially, or need some extra care to regain or maintain control of your finances, we are here to support you and, as needed, refer you to external support.
> If you are in immediate danger, call 000.
If you receive an income support payment from Services Australia or the Department of Veteran Affairs, the Code of Operation may apply to you.