Our Commitment to you

Our Commitment to First Nations Peoples

We walk alongside First Nations communities, listening and learning as we strive to provide inclusive and accessible banking to all customers. Guided by respect and understanding, we ensure every team member receives cultural training, so our banking services are welcoming, accessible, and safe for First Nations customers. This commitment is at the heart of our responsibilities under the Banking Code of Practice.

We stand with First Nations customers, agricultural businesses, and farming communities, working together to keep banking accessible and support your financial journey. Our goal is to build relationships based on trust, inclusion, and shared progress.

Australia is beautiful in all of its nature and rural areas. Landscape in Australian summer during the sunset is golden part of the day. Bioeconomy and bio-industry are the future for farming and sustainable communities. Website Banner - aboriginal-full-width-banner

Your Banking Needs  

We are a relationship-based bank focused on building and fostering positive client relationships so you can achieve your financial goals. We do this personally with 60 branches across Australia to meet your banking needs. 

We have culturally trained banking professionals to provide you with necessary banking products and services. We are committed to open and accessible banking for all people whether you are an Aboriginal and Torres Strait Islander peoples, agricultural business or farmer we offer a range of products and services to empower and support your banking needs.

Personal Banking 

Our culturally trained staff across Australia are available to support your personal banking needs. You can call us on 1800 445 445 MON – FRI 6am - 8pm (Sydney time) or visit one of our 60 branches across Australia to access one of our banking professionals. We will support you with information on our products and services either via face to face banking support at one of our branches or support your access to Rabobank’s Internet Banking System (RIBS). To manage the challenges of baking in remote communities, you can complete some banking tasks like paying bills, depositing money and withdrawals at Australia Post outlets.

Rabobank Australia Limited is a signatory to the Banking Code of Practice (the ‘Code’). The Code governs the behaviour of banks, encouraging fair and ethical behaviour, with the goal to protect individual and small business customers.

If you would like a copy of the Banking Code, please click on the link here which will take you to the Australian Banking Association website.

First Nations Support Services

External Support Services

NameServiceNumberEmail
13YARNCrisis Support  139276https://www.13yarn.org.au/
Australian Human Rights First Nations Support services Support Services  State based numbers availablehttps://humanrights.gov.au/our-work/aboriginal-and-torres-strait-islander-social-justice/first-nations-support-services