We understand that life doesn’t always run smoothly, and you may find yourself needing help when dealing with difficult and challenging circumstances.
It could be that your life isn’t going as planned because you are suffering from:
Age-related impairment
Cognitive impairment
Mental illness.
Serious illness
Any other personal, or financial circumstance causing significant detriment
Protecting your money
Family or Domestic Violence
If you tell us of your circumstance, we can help you:
Financial Abuse
Elderly Clients
Warning signs may include:
How we can help in cases of financial abuse
If you tell us that you suspect financial abuse, we will work with you to find a suitable way to meet your banking needs. Depending on your situation, this may involve changing how you or other account holders are able to access your account. We may:
Hardship/Financial difficulty