We are currently experiencing intermittent technical difficulties with internet banking via desktop. Mobile banking is not affected. We apologise for any inconvenience. 

Internet and Mobile Banking will be offline for scheduled maintenance between 8pm Friday 31 October to 4am Saturday 1 November 2025 and between 8pm Saturday 1 November  to 6am Sunday 2 November 2025.

If you’d like to speak to us, we’re available Monday to Friday 6am to 8pm (Sydney time) on 1800 445 445.

Financial Abuse

When we understand you are experiencing financial abuse, we will refer you support services.

Financial Abuse Legal Service (FALS)-this service is run by the Consumer Credit Legal Service. They support women experiencing intimate partner financial abuse in connection with consumer credit and debt, as well as Australian Consumer Law matters. Please refer to the flyer.