Internet and Mobile Banking will be offline for scheduled maintenance from 10pm Saturday 24 May to 6am Sunday 25 May 2025

Our communication platform will be offline for scheduled maintenance from 11pm on 2 June 2025 to 1:30am 3 June 2025 and 12am to 3am on 18 June 2025. There will be minor disruptions to customers receiving SMS verification codes during this time.

If you’d like to speak to us, we’re available Monday to Friday 6am to 8pm (Sydney time) on 1800 445 445.

Financial Abuse

When we understand you are experiencing financial abuse, we will refer you support services.

Financial Abuse Legal Service (FALS)-this service is run by the Consumer Credit Legal Service (available here). They support women experiencing intimate partner financial abuse in connection with consumer credit and debt, as well as Australian Consumer Law matters. Please refer to the flyer here.