You can activate your card in one of two ways:
- Online: Log in to Internet Banking, go to Services & Settings > Cards, and follow the prompts.
- By phone: Call Client Services on 1800 147 105.
Tips:
1. Have your card ready before starting the activation process
2. If you have not yet registered to online banking please refer to our online video.
Please ensure your card is activated within 180 days of receiving it. If your card is not activated within this timeframe, we will need to deactivate your card for security purposes and then a new replacement card will need to be requested at a fee. For more information about the fees, please refer to our website.
Your card will be ready for use within 15 minutes after activation.
- If this is a new card, your PIN has been sent separately. You can change your pin by visiting your local branch or by attending a Cashcard ATM.
- If this is a renewal card, you can continue using your existing PIN.
If you require assistance, please contact Client Services on 1800 147 105.